So, your company is creating a remote work policy and has no plans to return to office work anytime soon. But what does this mean for hiring? For starters, you’re going to need to upgrade your HR tools to keep up with the move to remote hiring.


Remote work and increased workplace flexibility isn’t just a COVID trend — it’s a movement that’s likely here to stay. That means that hiring teams need to be thinking about their remote hiring and onboarding process for the long-term. As companies everywhere look toward greater at-home work flexibility into the future, short-term hiring strategies to “get by” until the pandemic passes just won’t cut it.

Like many remote work strategies, a successful remote hiring process should be rooted in technology. Equipping both the HR team and candidates/new hirees with the right tech tools can save time, energy, and a whole lot of frustration. Of course, this is already true for in-person hiring strategies — but HR teams are beginning to learn that it is especially true for a remote hiring process.

Honestly, we could spend hours talking about the many benefits of using crucial HR softwares to facilitate a remote hiring process — and many other HR experts themselves agree with us. Adding a new tech tool to your team’s arsenal is a great way to increase efficiency and success when acquiring new talent remotely. But with so many different technologies available, it can be hard to sift through and decide which ones to choose.

To make the decision easier, we recommend that you focus on the type of software/tools you’ll need first -- before drilling down into the specific brands that supply their own versions of those tools. When thinking about the types of technology you need for remote talent acquisition, you’ll want to look at recruitment softwares and video conferencing softwares. Together, these types of softwares will help the hiring and onboarding process go more smoothly.

Recruitment Softwares

A recruitment software is a broad term that encompasses all of the software-based technologies that have been created in the hope of making the recruiting process more efficient. There are literally hundreds of recruiting softwares on the market, many with slightly different functions than one another.

Recruiting softwares usually run on some kind of Artificial Intelligence (AI)/automation technology to increase efficiency. Many of them are also distributed by Cloud or SaaS companies,  — allowing HR teams to unlock their powerful hiring management capabilities from almost anywhere. Some recruiting softwares cover the entire job lifecycle, from job posting to candidate assessment to hiring to onboarding. Others only target the exact needs of one particular part of the job lifecycle. When looking for a software, remember that whatever you choose should serve two purposes: one, to make your life easier as an HR team member, and two, to enhance the candidate experience.

Recruitment softwares are built with some or all of these key functionalities:

  • Workforce Planning: creating pools of internal and external candidates
  • Sourcing: job posting management, advertising, social media promotion
  • Candidate Acquisition: referrals, screening, assessments, and selection
  • Applicant Tracking: interviewing, background checks, candidate communication
  • Onboarding: meetings, orientation, training, benefits
  • Analytics: reporting and metrics embedded throughout the system

Of course, most recruitment softwares don’t actually cover all of these functionalities, and instead, HR teams might find themselves mixing and matching softwares to fill all of their basic needs. Before diving headfirst into selecting a software, determine your needs. Are you looking for a software that can source candidates with seamless integration into job board sites? Perhaps your needs are simply to track applicants as they go through the process -- kind of like a project management tool. Or, maybe you prefer a software that provides better assessments, achieves a shorter time-to-hire and serves as a way to meaningfully increase DE&I on your HR team. (If this is you, you really should check out Brilliant Hire -- sorry, we couldn’t help it!)

While some HR teams already had softwares in place before the worldwide shift to remote work, many more of them are realizing that they’ll need to hop aboard the HR tech tool train in order to remain successful when hiring and onboarding remotely. As the hiring process has gone digital, the needs of many companies have changed. Without the in-person interview, an Applicant Tracking System or Project Management software may no longer be enough on its own. Now, HR teams will need to find new technologies and tools that empower them to source, track, assess, hire and onboard candidates — more quickly, and all in one place.

Video Conferencing Softwares

Video conferencing isn’t a new concept — it picked up in the past few years and has consistently allowed employers to leverage technology to recruit, onboard and retain top-notch talent. But it has also long been known to have some downsides in the form of technical difficulties and accessibility issues. And now that most all interviews are being done remotely, a big worry among HR teams, hiring managers, and candidates alike is that their technology will fail just before — or worse, during — the big interview. This has prompted the question: how can we ensure that technology doesn’t get in the way of conducting better, more successful remote interviews?

The best way to prevent purchasing a disabling — rather than empowering — video conferencing software is to conduct thorough research about all of the video conferencing softwares available. Be sure that whatever you choose fits all of your company’s basic needs when it comes to hiring, onboarding, and retaining. Some specific things to think about include:

  • Company size/meeting hosting capacity needs
  • Budget
  • Security of meeting rooms
  • How often video conferencing will occur
  • How accessible you need the software to be for interview candidates
  • The ability to screenshare during a conference call
  • How flexible you need the software to be to your own settings
  • Accessibility features

Bonus: Other Tech Tools and Supplies

As an HR team, your number one goal is to encourage a successful hiring and onboarding process that reflects your great remote company culture. One way to do this is by investing in that remote company culture by providing current and onboarding employees with tech tools and office supplies that increase their productivity at home. For example: Standing desks, wireless keyboards, extra monitors, external webcams for better video quality, headsets for better audio quality, LED film lights for better lighting quality and a wireless mouse. By providing some extra technology, you can empower employees to get their work duties done as they move through the onboarding process.

Don’t forget about your employees who may be differently-abled when determining which technologies and resources to give employees while they’re working from home. Never assume that an accommodation is not needed. Supplying work programs with keyboard accessibility features, video conferencing software that automatically displays captions or a screen reader are three great ways to create an accessible, inclusive remote environment while employees are at home.


Brilliant Hire by SAP provides companies with an innovative way to build diverse and inclusive teams. It offers an efficient, unbiased applicant screening solution powered by a network of experts. With a mission to remove unconscious bias from the hiring process, Brilliant Hire has been trusted by countless talent acquisition professionals to cut down on screening time while ensuring every applicant has an equal chance of moving forward. Check out our blog for more information, or request a demo here.